With the Monema virtual PBX you can easily configure the ring groups to choose how to answer the calls in your company.
When a call is received at the virtual PBX, it is first checked to see if it falls within the defined opening hours. If so, the configured greeting speech is played and an attempt is made to call each active user in the ring group:
The way to call the users depends on the configured policy: all at once, sequentially, the one that has received less or less recent calls.
Once the virtual PBX tries to call one or more users, the way to locate them is by following their personal settings: you can call them on their office phone or their mobile phone and either simultaneously or in a sequential order until they answer.
Use it from any device: iOS, Android, your computer or an IP phone
Make calls with the company number on your mobile
Get new phone numbers from over 50 countries or have your numbers ported
Recording calls in the cloud
Call Center modules for supervisor, advanced reports, etc. are available.
And much more: ring groups, call forwarding, transfers, click2call button for your web.
Integrated with CRMs and other services
For more information, please contact us using the form below. We will be happy to assist you.